भारत अंतर्राष्ट्रीय कौशल उत्कृष्टता परिषद (ISECI)
ISECI (International Skill Excellence Council of India™)
ISO-Certified & Government-Registered Institution | Online Professional Certifications
100 Hours: Highest educational qualification is between the 10th Standard (SSC) and Graduation.
The Debt Recovery Agent (DRA) certification is a mandatory training and examination program mandated by the Reserve Bank of India (RBI). It is designed and administered by the Indian Institute of Banking and Finance (IIBF) for individuals aspiring to work as recovery agents for banks, non-banking financial companies (NBFCs), and financial institutions.
The course focuses on imparting essential knowledge regarding banking operations, legal frameworks for debt recovery, ethical guidelines, fair practices code, and soft skills required to handle borrower interactions professionally and lawfully.
Updated November 8, 2026
No. Completing the training only grants you a Course Completion Certificate, which makes you eligible to sit for the official IIBF DRA examination. You must pass the exam to receive the official, legally recognized DRA certificate.
Once cleared, the certification is generally valid for a lifetime, though agents are expected to stay updated with changing RBI guidelines and code-of-conduct policies.
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