Reservation Management

Reservation Management

Reservation Management Types of Hotel Reservations (Confirmed, Guaranteed, Walk-ins) Hotel reservations come in different types, each with specific terms and conditions that determine the level of commitment and certainty both for the guest and the hotel. Here are the main types of hotel reservations: 1. Confirmed Reservation Definition : A confirmed reservation means the hotel has acknowledged and agreed to the booking. The guest has made a reservation for a specific room type, and the hotel guarantees that the room will be available at the agreed-upon time. Key Points : Guest : The guest receives a confirmation, often in the form of an email, a reservation number, or a receipt, confirming that the booking is set. Hotel : The hotel holds the room for the guest, and if the guest arrives within the stipulated check-in time, the room will be available. Cancellation Policy : Usually, confirmed reservations allow for cancellation within a specific period before the arrival date, after which the guest may be charged. 2. Guaranteed Reservation Definition : A guaranteed reservation is a more secure commitment for both the guest and the hotel. The guest provides a guarantee (usually a credit card) to hold the room, and the

Updated July 15, 2026