
Certificate in Food and Beverage Services Technician Syllabus Introduction to Food and Beverage Industry: Overview of the Food and Beverage Industry, Different Types of Food and Beverage Establishments, Key Roles in Food and Beverage Services, Food and Beverage Service Operations, Importance of Quality in Food and Beverage, Trends in the Food and Beverage Sector, Health and Safety Regulations in Food Service, Food and Beverage Service Etiquette, Sustainable Practices in Food and Beverage, Understanding Customer Expectations in Food and Beverage. Food and Beverage Service Techniques: Basic Principles of Food and Beverage Service, Table Setup and Arrangement, Types of Food and Beverage Service Styles (A la carte, Buffet, etc.), Service of Alcoholic Beverages, Service of Non-Alcoholic Beverages, Handling Special Requests and Dietary Restrictions, Customer Interaction and Communication Skills, Professionalism in Service, Service Timing and Efficiency, Dealing with Customer Complaints and Feedback. Food Preparation and Kitchen Management: Understanding Food Preparation Basics, Kitchen Equipment and Tools, Food Safety and Hygiene Standards, Preparing and Cooking Various Types of Cuisine, Menu Planning and Ingredient Sourcing, Kitchen Organization and Workflow, Introduction to Cooking Methods (Boiling, Baking, Grilling, etc.), Role of the Kitchen Staff in Service, Inventory and Stock Management in the Kitchen, Managing Food Waste and Portion
Updated July 15, 2026
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