Diploma In Tour And Travel Agent

Diploma In Tour And Travel Agent

Diploma in Tour & Travel Agent Syllabus Introduction to Tourism & Travel Industry: History and evolution of tourism, Types of tourism (domestic, international, adventure, cultural, eco-tourism), Role of travel agents and tour operators, Tourism policies and regulations, Major global and Indian tourism destinations, Impact of tourism on economy and environment, Emerging trends in the tourism industry, Challenges and opportunities in the travel sector. Travel Agency & Tour Operations Management: Functions of a travel agency, Types of travel agencies (online, retail, wholesale, inbound, outbound), Tour packaging and itinerary planning, Travel documentation (passports, visas, permits), Ticketing and reservation systems, Relationship with hotels, airlines and transport providers, Customer service and handling complaints, Legal aspects of travel agency business. Tourism Products & Services: Components of tourism products, Hotel and accommodation types (luxury, budget, boutique, homestays), Transportation services (air, rail, cruise, car rentals), Tour packages and excursions, Food and beverage services in tourism, Adventure tourism services, Health and wellness tourism, Heritage and cultural tourism. Airline Ticketing & Reservation Systems: Introduction to airline industry and IATA, Global Distribution System (GDS) and reservation software, Types of airfare and pricing strategies, Online and offline ticket booking process, Baggage policies and travel insurance, Refunds, cancellations and rescheduling policies, Role

Updated July 15, 2026